Jacoline Wentzel

The Lioness Within: Unleashing the Silent Power in Your Business

Who Are the Lionesses in Your Business?

During a recent visit to a client’s private game lodge in the heart of Africa, I met a beautiful lioness named Savannah. As she lay in the camp among her males and cubs, her majestic gaze commanded the landscape. Her presence filled the air, not because she was the biggest, strongest, or loudest, but because her quiet authority radiated from every pore. Her purpose as the mother of the tribe hovered over her like a crown.

Savannah reminded me of many spa therapists I encounter in South African spas. You know the ones, not the loudest in the room, but the ones whose calm strength speaks volumes. The true lionesses. The women who move with intention lead with empathy and carry an unshakable sense of purpose.

So, what can we learn from the lioness?

Lionesses are the heartbeat of the pride. Known for their agility and hunting prowess, they play a crucial role in the survival of the group, acting as both primary hunters and fierce protectors of their young.

Here’s what we can expect from a lioness in the wild and in the workplace:

  • Speed & Agility: Without a mane to weigh them down, lionesses move faster and stealthier, a trait that makes them exceptional hunters and adaptable leaders.
  • Protectiveness: They fiercely defend their cubs and teach them essential survival skills, embodying the role of nurturer and warrior all at once.
  • Pride Survival: Lionesses are the backbone of pride life, collaborating to raise cubs, groom one another, and protect their territory.
  • Cooperation: Unlike the competitive nature often seen in leadership, lionesses work together, sharing responsibilities and celebrating each other’s victories.
  • Selflessness: While males often eat first, lionesses prioritise the pride. They sacrifice and serve without hesitation.
  • Leadership: Lionesses lead hunts, defend their pride’s territory, and lend their voice to the voiceless. They lead from the front, not for recognition, but from instinct and commitment.

Final thought

Lionesses symbolise strength, leadership, and nurturing. They embody both grace and patience. Too often mistaken for being soft or weak, they are, in truth, among the most agile and powerful beings in the animal kingdom. And they hunt in packs.

They are pillars of quiet strength, a strength rooted in gentleness, wisdom, and unwavering purpose.

So, to all the lionesses in business, rise up. Take hold of your purpose. Lead with compassion. Rule with grace.

Have a lovely Easter month,

Jacoline

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Seasons

Its cold outside and the temperatures are dropping rapidly and your body is screaming…I’m tired! Well actually that’s what mine is saying after a very busy summer season. So it’s actually time for a holiday! But any small business owner will tell you, it is always difficult to step away from

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Introducing Advanced Aesthetics to your Spa

This month I had the privilege to write an article for the Les Nouvelles Estetiques Spa magazine.

 

Advanced Aesthetics has become an intricate part of our offerings in our spa and beauty industry, and advanced anti-ageing treatments specifically is now one of the biggest beauty trends world-wide and a billion  dollar industry. But when we hear the words medi-spa, advanced aesthetics or advance aesthetic equipment, it often conjures up a stark white, cold and impersonal atmosphere or service, which is exactly the opposite of what we are trying to achieve in our spas.

So how do you incorporate this popular trend into your spa without losing the essence of what your spa stands for or without losing the essence of what your spa client is accustomed to?

1. Plan Plan Plan

Befor turning a part of your spa into an advanced aesthetic area, it will be advisable to plan your treatment offerings first. First determin what type of treatment you will be offering. Choose your product lines and your advanced aesthetic equipemtn wisely and design your treatment menu according to what you have chosen. Make sure that your treatment offerings suit your clientelle and is on par with offerings around your area. My suggestion would be that you have a seperate advanced aesthetic treatment menu from your normal spa menu. Once you have determined your treatment menu, you can start to design the area according to suit your offering.

2. Waiting Area

The perfect solution for and advnaced aesthetic area would be to have a seperate entrance for your customers to enter and exit from. Privacy is key in such a space and it would be preferable for customers not to wait and pay in the same areas as your regular spa clientelle. Most customers who frequent medi-spas prefer that they are not seen after invasive treatments as the skin might be red, blotchy and make-up free. If this is not possible to do, have a seperate reception desk and waiting area for the advanced aesthetic client in your spa waiting area if possible.

3. Consultation Area

A diagnostic consultation will be needed on every client before their treatment program can be tailored to suit their needs. This area should be a private areas, where a full assessment can be done by a medical practitioned or qualified therapist. Carpeted flooring is a great optionm in this areas as it helps to dampen any noise and private conversations. Comfort is key in this area, as you would want your client to feel comfortable from the get go.

There are various diagnostic tools on the market that could be of help to assess the skin effectively. Look out for photographic technology, hydration meters and skin scanners to help you make and accurate assessment of your client’s skin and to assess wrinkle depth, sunspots, hydration levels and other skin damage. Various advanced aesthetic brands will also offer you diagnostic tools to use when administering their treatments. This will be worth investing in as it shows professionalism and enhances your effectiveness in treating your client.

You will also need a comprehensive consultation card to keep records of the clients medical, health and treatment history.

 

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